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Jurnal Komunikasi-Malaysian Journal of Communication ; 38(4):250-267, 2022.
Article in English | Web of Science | ID: covidwho-2325584

ABSTRACT

The advent of new media has opened up opportunities and space for youths to conduct business online. Nowadays, online shopping has become one of the main activities for Internet users because it saves an individual's time and energy. Although this modern technology provides various benefits, from another point of view it can pose a threat to Internet users, especially youths such as becoming victims of online fraud. The issue of fraudulent purchases of goods online is becoming more alarming. It is increasingly happening when the country faces the Covid-19 pandemic where the use of e-commerce is increasing among the people. A holistic effort needs to be made to view, address and curb the issues of buying goods online among youths. In this context, the knowledge and practices of consumers are vital so that they will not become victims of cybercrime. Therefore, this study aims to identify the level of knowledge, attitudes and practices of youths towards information privacy and security of online purchases. This study uses a quantitative approach in which a total of 400 respondents in Klang, Selangor have answered a questionnaire on the issue of online purchasing. The results of the study found that privacy and information security issues influence the attitudes and practices of youths when making online purchases. This proves that youths who have the knowledge and awareness are able to protect them from becoming victims of cyber crime and in turn are able to face the risks of online purchases.

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